Photo courtesy Cliff William
High net worth individuals like celebrities and tech billionaires always seem to have it all together: they have a lavish lifestyle full of Gatsby-style parties, vacations to exotic destinations, and multiple homes around the world to choose from. What you may not realize, however, is that they usually don’t manage their lives on their own. That would take an awful lot of time and skill, and honestly, they just don’t have time for the details. Here are the power couple Robert Gertz and Mario Sieler, founders of Modern butler, Come in.
As two of the most sought-after property managers in the world, Robert and Mario founded Modern Butler to provide “the most personal, prestigious, and worry-free maintenance for luxury homes in the US and UK”. With a long list of celebrity clients from Cindy Crawford to Robbie Williams, Modern Butler has everything a client could ever want or need.
Photo courtesy Elaine Lee Photography
“We designed [Modern Butler] to be a comprehensive concierge company so that customers have a “one-stop-shop” to realize their vision, ”Robert said recently. “If you imagine a butler as an expert in lifestyle and at home, that’s how we are positioned. To be that expert to our customers, to get things done for them in a sophisticated and luxurious way. “
When Robert and Mario wanted to build a comprehensive brand, they did just that. Modern Butler is ready to serve clients in all walks of life including but not limited to microsite real estate, real estate branding and maintenance, staff (housekeepers, cooks, security guards, coaches), security guards, events and travel, health (including COVID-19 security) and beauty. They also offer something called a la carte amenities and services to enrich their customers’ lifestyles, such as: B. Operating procedures and system development in the household, contract negotiations, budgets and billing, emergency procedures, relocation management, art advice and advice, personal shopping and even Christmas decorations.
Photo courtesy Cliff William
Their goal is to make life as easy as possible or their high profile clients. For example, instead of “downloading everything to your property manager, then your designer, then your event planner and recruiter. Why not just download it to someone and that person will take care of it? […] Establish the relationship once. It creates trust and then goes from there. “
“In order to have everything in the house, we have rebuilt that trust and know their taste and sensitivity and know how their billing works, and so on.”
Photo courtesy Elaine Lee Photography
Sometimes customers don’t even know what to get help with before speaking to Robert and Mario. They may have all the resources at their disposal, but they still have chaotic systems running their daily lives. Whether that’s because it’s old money that generations after generations have worked in the same way for decades without knowing that they have more resources, or new money that they haven’t yet once it has occurred to them that it is disturbing their life can be completely alleviated.
Mario remembered meeting a customer where he would sit down to get to know her and her life. “He continued to talk about it [how most of his days] Really about food and how it takes forever to go to the grocery store and prep and cook and clean up and how it just clogs up your day. I just looked at him and said, “Well, you realize you can have a personal chef to do it all for you. If cooking isn’t your passion, but it doesn’t sound like it, it sounds more like a burden to take care of that aspect of your life. ‘And he just looked at us like, “I can have a cook?” ‘Naturally! You can have anything you want! ‘”
Photo courtesy Elaine Lee Photography
Modern Butler recently added real estate as a service as they have been managing homes for years and this seemed like the most natural evolution for the brand. Although they intended to start the service last year, COVID-19 struck and took a little break. Thankfully, things are finally underway and about four months ago the owner of one of the properties they manage in Beverly Hills contacted them to list the property. “We had it listed for three months and it only sold for a little over $ 16 million. […] It’s been a great success story for us to show the level of service we offer. It’s proof of who we are and we’re pretty proud of it. “
Of course, Robert and Mario already have the next property in the series, which includes a house that was built by various renowned architects back in the 1920s. We can’t reveal too much about this historic monument home, but we can’t wait to feature the luxury list in a future article.
Photo courtesy Modern Butler
Despite just adding properties to their list, we can’t wait to see what more Mario and Robert do with Modern Butler in the future. Whatever it is, we have no doubt that their personalized and comprehensive approach to effortless luxury will create incredible success.
